Visit My Blog The Old Painted Cottage Cottage of the Month™ Policies Press About Contact Our Home Design Shop
Free Shipping
Design Services
Accessories
Placemats
Napkins
Tablecloths
Linen Seat Covers
Runners

All major credit cards accepted for all purchases on my website, including Visa, MasterCard, Discover and American Express, with no paypal account sign-up needed!

Policies



Here at The Old Painted Cottage, we want your shopping experience with us to be as enjoyable as possible. Please take a moment to familiarize yourself with our policies page below. Should you have any questions prior to making your purchase with us, please feel free to phone us at 805.428.3903 or email us at: jennifer@theoldpaintedcottage.com

 

Using Checkout and Placing Orders by Phone:
To make a purchase on my website, simply put the items you wish to purchase in your shopping cart and proceed to checkout. Or you are always welcome to phone me with your order at 805.428.3903.
 
Credit Cards & Paypal:
All major credit cards, including visa, mastercard, discover, and amercian express is accepted. My shopping cart provider is Paypal. Your information is processed through Paypal's secure servers and your privacy is protected by Paypal's SSL technology.

Checks & Money Orders:
Checks and money orders are accepted. Usually checks will need to clear first, before merchandise will be shipped out - less than 7 days. Please be sure to print a copy of your checkout invoice & send along with payment for reference. Checks & money orders are appreciated within 5 days after checkout, please.

Layaway:
Layaway is accepted on most items. I request 50% deposit at time of purchase, with the remaining 50% balance due within 30 days. However, I can be more flexible if needed. Just ask before making your purchase. All deposits are non-refundable. Please feel free to inquire for more information on layaway purchasing.

Shipping:
Shipping is FREE on every item on my website, every day! We use Fedex, USPS and Greyhound when applicable.

Local Pick Up:
Pick ups are welcomed, by appointment, and are free of charge. I am located in Newbury Park, CA 91320. Local delivery can be arranged for a small fee. If interested in this option, please feel free to inquire.

International Shipping:
Many of my smaller items can be shipped outside of the Continental US, and will be subject to an additional fee. They will be shipped in the most expedient and cost effective way possible.

Privacy Policy:
The Old Painted Cottage collects customer information to make your online shopping experience the very best possible. We respect your privacy and assure you that we will maintain and use this information responsibly. The information you provide will not be given to any third party without your permission. Our shopping cart provider is Paypal. Your information is processed through Paypal's secure servers and your privacy is protected by Paypal's SSL technology.

Returns:
All sales are final. Please read this carefully. While we take care to accurately describe each piece, it is the buyers responsibility to review all descriptions provided, and note measurements and photographs provided before making your purchase. Most items are antique, vintage, one of a kind. You can expect your items to show expected wear and age. Handmade items may vary, and product variation is to be expected. It is the responsibility of the buyer to note measurements of an item, when provided. Returned items are subject to a 25% restocking charge. If you are unsure of an item, please contact us before making your purchase.
Contact:
Email - jennifer@theoldpaintedcottage.com
Phone - (805) 428.3903
 
Copyright:
All content included on this site, such as text, graphics, logos, button icons, and images are the property of The Old Painted Cottage or its content suppliers and is protected by United States and international copyright laws. Unauthorized reproduction and/or use of said items is strictly prohibited. The compilation of all content on this site is the exclusive property of theoldpaintedcottage.com and protected by U.S. and international copyright laws.

Thank you for taking the time to review my policies page. It is my goal for our transaction together to be enjoyable for all. I strive for 100% customer satisfaction. And more importantly, I want you to love your purchases you've made with me!

Sincerely,


Jennifer Grey, owner of The Old Painted Cottage